vidaXL is an international online retailer that offers a surprising range of products consisting of thousands of articles from categories like home, garden, garage, DIY, and clothing. Moreover, in all countries in which we are active, we offer customer service in our customer's native language. Watch our corporate video here:
Why are we here?
Customers have become increasingly price-conscious. vidaXL offers products for in and around the house at competitive prices, and want to make these products accessible to as many customers as possible.
How do we achieve this?
We select products that are high in demand and acquire them at the source. On a large scale, we are able to influence the design and packaging of the products, which allows us to optimise them for the whole supply chain, and ultimately our customers to pay a very reasonable price for them.
With the help of our 31 webshops, we are able to sell our products to price-conscious customers throughout Europe, the United States, and Australia. Our team is always hard at work in order to expand and reach more customers.
It all started with the online sale of products on a small scale, but this quickly escalated into not only an enormous growth, but also the manufacture of products under vidaXL’s own brand. The number of products produced exclusively under vidaXL's own brand grew exponentially, and they expanded their market to several European countries. Buuilding a dedicated webshop called vidaXL.com was the logical next step in the success story. The company's success lies in sourcing and offering products at even more competitive prices, by constantly searching for cost-reducing measures, without compromising on quality. The foundation for an efficient organisation, with a clear and explicit focus on value for money, was ultimately laid in this way.
What we promise our customers
As a customer of vidaXL you can hold us accountable for to the following promises:
There's nothing we hate more than overspending for products, and we believe we are not alone in this. By keeping complete control over all processes throughout the supply chain, we will always be able to offer our products at a competitive price.
We offer our customers good service. Should you have a question about a product, shipping or payment, our customer service agents are always ready to help, in your native language. And shipping and returns are always free in the vidaXL webshops. Of course, something may go wrong every once in a while. Should this happen to you as a customer, we promise to resolve the issue to your satisfaction.
Shopping at vidaXL makes you feel good. You can buy vidaXL products through whichever platform you're most comfortable with, and on top of that we promise that shopping at vidaXL will give you the rush of getting a ‘good deal’.