Substitution SKU

Substitution SKU

 

• What are Substitution SKUs

Each product has an initial identification number "SKU" (column A).

However, there are some products that have substitutions, and each substitution also has a SKU, we call them "substitution SKUs".

If a product has multiple substitutions, it will have multiple substitution SKUs.

Please note: substitution SKUs will not be included in the feed we provide to you.

For example:

SKU	Substitution SKU1
146109	3188150

 

• Reason for a SKU to be substituted

1. Change of factory

2. Product quality was improved and has been integrated again in our feeds

Even though, they now have a new identification number (SKU), the product itself remains the same.

 

• How to know if a SKU has a new substitute?

1. Click on here to download the file.

2. After you have opened it, please apply a filter

3. Search on column A for the specific SKU you are looking for – if the values in these four columns ("Substitution 1-4") are empty, it means that this SKU has no Substitution SKU. If not, you will see the SKU number in the columns of "Substitution 1-4".

 

• What does the information "num_of_carton_EAN_of_XX" in this form mean?

The SKUs numbers can be identified also by EAN code. An SKU can contain multiple packages. One package corresponds to one carton EAN. If the product has several packages, then it will have several carton EANs.

 

• Why is the number of carton EAN in the original SKU inconsistent with the number of carton EAN in the Substitution SKU?

For example:

SKU	num_of_carton_EAN_of_original_sku	Substitution SKU1	num_of_carton_EAN_of_substitution_sku1
146108	1	3188149	2

This happens to some products, but in fact the product received by the customer is the same, so you don't have to worry about it.

 

• Why do you need this information?

Even if you are not using the substitution SKU when ordering a product, your end customer might ask why the code printed on the package is different than what he ordered. This is the reason why we are providing you this data.

Please note: the stock in the feed represents the stock for both original SKU and Substitution SKU. If your order gets cancelled due to the reason "product is out of stock", but you see that the SKU has sufficient stock in the feed, then we advise you to place a new order on our B2B portal. As soon as you do that, please contact B2Bservice@vidaxl.com to request to change the Original SKU to an in-stock substitution SKU.