We would like to inform you that vidaXL will add a carrier in Denmark.Starting September 28,2020.We will be collaborating with the carrier GLS DK.
As of October 1, 2020, vidaXL will be starting collecting tax for the following US state:
Collectible amount in %
TN - Tennessee
Please note due to the system issue, all of our NL feeds which were offered to you before stop updating fromSeptember 24, 2020.We are solving this issue now. As soon as this is solved, this notification will be removed.
We experienced that when a pickup fails with DPD NL or CH (applicable countries BE/ DK/ ES/ FI/ NL/ PT/ SE/UK and CH), your customers could also contact DPD CH or DPD NL by phone, and arrange for another pickup themselves. Please download the email templates for DPD CH.docx or DPD NL.docx that you can use to advise your customers.