Due to the system issue, currently we don't support to send vidaXL customer service videos in MP4 format as proof. Please kindly change MP4 format to another in adavnce, such as AVI and rmvb.

For COVID-19 reasons, shipments in Italy by carrier BRT blocked some zip codes.Please click here for details.

United Kingdom, Belgium, Austria, Czech Republic, Germany, France, Ireland, Poland, Slovenia, Slovakia, Italy and Czech Republic announced new COVID-19 lockdown measures. This means that deliveries are only possible to home addresses, as businesses and shops are closed.

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