Due to the system issue, currently we don't support to send vidaXL customer service videos in MP4 format as proof. Please kindly change MP4 format to another in adavnce, such as AVI and rmvb.

We would like to inform you of the coming change in carrier. Starting November 30, 2020, vidaXL will have a new carrier for UK collections - Yodel. You can click here for more detailed information.

For COVID-19 reasons, shipments in Italy by carrier BRT blocked some zip codes.Please click here for details.

United Kingdom, Belgium, Austria, Czech Republic, Germany, France, Ireland, Poland, Slovenia, Slovakia, Italy and Czech Republic announced new COVID-19 lockdown measures. This means that deliveries are only possible to home addresses, as businesses and shops are closed.

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